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Do You Need to Speak to a Counsellor?

When should I speak to a counsellor?? Has this question arisen in your mind? Are you unsure when to approach a counsellor or what a counsellor does?

Is it only when things go out of control? Or I can just call or if I am going through some stress or emotional distress. The confusion is mainly because of lack of awareness and understanding about the role of a counsellor. Let’s understand, why are counsellors here.

Counselling Psychologists,  are trained in psychological theory and therapy, with a Masters degree in Psychology. They utilize their training to deal with clients issues.

Counsellors have a highly developed self-awareness, achieved through personal therapy. They utilise psychological theory and research in their therapeutic work with clients.

What problems can I seek advice for?

Young people may have a variety of problems ranging from anxiety and depression arising from difficult life issues to more serious mental health problems. Life issues could include;

  • exam and study stress
  • career counselling
  • dating concerns
  • relationship difficulties
  • parent child issues
  • domestic violence or the after effects of childhood sexual abuse, etc

So does it mean I am crazy? Or I am a patient? Do I need treatment?

No. Counselling has been seen as a taboo in some places, some time people don’t approach a counsellor face to face . That is the main reason Tata Institute of Social Science has launched a FREE counselling helpline

iCALL  – A Psychosocial and Legal Helpline 022 25563291

11 am to 10 pm (Monday to Saturday)

iCALL stands for “Initiating concern for all”, is manned by trained clinical and counselling psychologists. There is someone to hear you out, just listen to you. If you are in distress, you can speak to an expert.

You can call and will be attended to promptly by a trained counsellor. The identity of the callers is completely confidential. As a part of ethical practice, there is no voice or audio recording done. However, details such as the kind of problems for which the call was made as well the time helps them in analysis of issues and understand the nature of issues faced by people. In extreme cases, you may need to be referred to a specialist. iCall will help you in that. One can also email queries to icall@tiss.edu.
When you call or email iCall, you are assured of….
  •  Support that is warm, patient, and non-judgmental
  •  Assistance by phone, or by email
  • Assistance by trained and professional counsellors
  • Confidentiality and anonymity
  • Accurate information and knowledge
  • Easily accessible service

About Tata Institute of Social Sciences, Mumbai (TISS) Established in 1936 as a pioneering college of social work. TISS has always played a pioneering role in the area of social justice and social change. The vision of TISS has been to be an institution that continually responds to changing social realities through application of knowledge, and creating a people-centered, ecologically sustainable and just society that promotes and protects dignity, equality, social justice and human rights for all. The vision of TISS is translated into reality through the various teaching programs and the field action projects that have been initiated over the last 75 years.

These field action projects have addressed psychosocial needs of individuals across various groups and have adopted multipronged intervention strategies in relatively less explored terrains.

ABOUT iCALL: The problem of mental health in India is compounded by the scarcity of mental health services and paucity of trained and supervised professionals. These have been fundamental barriers in the progress of the spread of mental health services in India.

One of the non-traditional forms of providing mental health support is helpline counselling. Helpline counselling is extremely helpful in overcoming. With the advent of modern technology and connectivity, accessing helpline services has become comparatively easier. Telephone help-lines often function as support lines or emotional first aids. Helpline counselling has the advantage of providing immediate, accessible, anonymous and confidential support/help. They also serve as excellent information and referral services whereby individuals can be connected to knowledge and service resources. iCALL, therefore aims to provide high quality telephone counselling and internet-based support services which will significantly improve mental health and well-being of individuals and the community. iCALL, the telephone helpline of TISS, has been developed to provide psycho-social counselling and legal guidance. barriers of distance.

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